Speaker

Karen Miller joined MPS as Chief Executive in 2024. As Chief Executive, Karen is responsible for leading MPS to implement the strategy developed by Council.
This includes:

• promoting and maintaining the values of MPS
• regularly reviewing MPS's risk assessment procedures
• overseeing all major operational issues
• monitoring the company's financial performance.

Karen has over 40 years in the insurance sector in South Africa and the UK, 14 of which in executive roles. She joins MPS from Saga Insurance, where she served as Chief Operations Officer, helping build a more efficient organisation without compromising customer service. Among her previous roles, Karen was the Chief Executive Officer at ABSA General Insurance and Chief Underwriting officer at Mutual and Federal Insurance Company, a part of the Old Mutual Group.
She is a Fellow of the Fellow of the Insurance Institute of South Africa with an Advanced Diploma in Insurance.